Military Coordinated Community Response (CCR) Program Manager

Organization: National Organization for Victim Advocacy (NOVA)
Employment Type: Full-time
Work Arrangement: Remote
Eligible Location: United States and its territories
Salary: $70,000–$75,000 per year
Application Deadline: Open until filled
Reports To: Associate Director of Military CCR
Travel Requirement: Approximately 10%
Application Email: resume@trynova.org
Application Subject Line: Military CCR Program Manager
Official Website: https://trynova.org/

About the National Organization for Victim Advocacy (NOVA)

The National Organization for Victim Advocacy (NOVA) is a recognized leader in the victims’ rights movement. Established in 1975, the organization has spent decades advocating for the advancement and enforcement of victims’ rights, championing dignity and compassion for victims and survivors of crime, and promoting the professionalization of victim advocacy.

NOVA is committed to excellence in victim advocacy and crisis response. The organization provides trauma-informed training, education, and credentialing to victim assistance professionals and allied practitioners, equipping them with the knowledge and skills needed to support survivors effectively and respectfully.

Its work focuses on delivering trauma-informed, evidence-based, and accessible educational content; promoting inclusive and culturally responsive practices, policies, and programs; and maintaining high educational and ethical standards across the victim assistance field. Through these efforts, NOVA seeks to ensure that every survivor receives knowledgeable, compassionate, equitable, and respectful support that promotes their wellbeing.

About the Position

NOVA is seeking a mission-focused, highly organized, and creative Military Coordinated Community Response (CCR) Program Manager to oversee its Advocating for Military-Connected Survivors Program.

The successful candidate will manage the day-to-day implementation of a grant-funded initiative supported by the Office on Violence Against Women (OVW). The program aims to strengthen military-civilian coordinated community responses and improve support for military-connected survivors of domestic violence, dating violence, sexual assault, and stalking (DVSAS).

The Program Manager will be responsible for coordinating project activities, monitoring grant deliverables, developing and delivering training, responding to technical assistance requests, producing educational resources, managing partnerships, and evaluating program effectiveness. The role also involves translating emerging research and promising practices into practical tools and training that help victim advocates and civilian criminal justice professionals better serve military-connected survivors.

Working under the supervision of NOVA’s Associate Director of Military CCR, the Program Manager will coordinate subject matter experts, consultants, partner organizations, subrecipients, and other stakeholders to ensure effective program delivery. Although the position has no direct reports, it includes responsibility for directing the work of consultants and subject matter expert faculty.

The ideal candidate will bring experience in victim services, an understanding of military systems and culture, strong project management abilities, and a commitment to survivor-centered, trauma-informed, and culturally responsive practices.

Key Responsibilities and Duties

1. Grant Management and Project Implementation

The Program Manager will oversee the daily implementation of the OVW Military Advocating for Military-Connected Survivors grant, ensuring that project activities are completed efficiently and in accordance with established requirements.

Responsibilities include:

• Managing the day-to-day implementation of the grant-funded program.
• Developing, maintaining, and updating project workplans and implementation timelines.
• Tracking project deliverables, milestones, and activities against the approved workplan.
• Monitoring progress to ensure that program objectives and deadlines are met.
• Ensuring that activities comply with grant conditions and applicable requirements.
• Coordinating project implementation and identifying areas requiring adjustments or additional support.

2. Training and Technical Assistance (TTA)

The Program Manager will respond to training and technical assistance requests and develop learning opportunities for victim advocates and civilian criminal justice professionals.

Key duties include:

• Responding to technical assistance requests from professionals and organizations working with military-connected survivors.
• Designing and delivering training programs in both in-person and virtual formats.
• Providing practical guidance on military-civilian coordinated community response approaches.
• Supporting collaboration between military and civilian systems to improve responses to domestic violence, dating violence, sexual assault, and stalking.
• Developing training content that reflects the needs of victim advocates, civilian criminal justice professionals, and other relevant stakeholders.
• Ensuring that training activities incorporate survivor-centered, trauma-informed, and culturally responsive approaches.

3. Development of Written and Educational Resources

The Program Manager will develop accessible, practical, and research-informed materials to strengthen professional knowledge and improve services for military-connected survivors.

Responsibilities include:

• Creating toolkits, tip sheets, videos, and other educational resources.
• Translating research findings and promising practices into practical guidance for professionals.
• Applying adult learning principles to the development of educational materials.
• Ensuring resources meet accessibility standards and are appropriate for different audiences.
• Maintaining current, evidence-informed content that reflects the needs and experiences of military-connected survivors.
• Promoting culturally relevant and trauma-informed practices throughout all educational materials.

4. Project Documentation, Performance Monitoring, and Reporting

The position requires accurate documentation and systematic monitoring of program activities and outcomes.

The Program Manager will:

• Maintain comprehensive project documentation and records.
• Collect, organize, and track program performance data.
• Monitor progress against project objectives and deliverables.
• Prepare required grant progress reports for review and submission by the Associate Director of Military CCR.
• Document training activities, technical assistance provided, and other project accomplishments.
• Support accountability by ensuring that reporting information is accurate, complete, and submitted according to established requirements.

5. Subject Matter Expert and Consultant Coordination

The Program Manager will recruit and coordinate subject matter experts, faculty, and consultants who contribute to the program’s training and technical assistance activities.

Responsibilities include:

• Identifying and recruiting qualified subject matter experts and consultants.
• Coordinating onboarding and establishing clear expectations for their contributions.
• Developing or identifying appropriate scopes of work.
• Scheduling expert participation in training, technical assistance, and related activities.
• Coordinating travel arrangements when applicable.
• Managing honoraria and other arrangements associated with expert participation.
• Providing ongoing coordination to ensure that consultants and faculty contribute effectively to program objectives.

6. Partnership Development and Stakeholder Coordination

The Program Manager will serve as the primary day-to-day contact for partner organizations and subrecipients involved in program activities.

Duties include:

• Maintaining communication with partner organizations and subrecipients.
• Coordinating activities and supporting collaboration among program stakeholders.
• Serving as a point of contact for OVW grantees and prospective grantees seeking training and technical assistance.
• Helping ensure that partners understand program activities, expectations, and timelines.
• Building and maintaining professional relationships with diverse stakeholders across military advocacy, victim services, and civilian criminal justice systems.

7. Program Assessment and Evaluation

The Program Manager will implement the project’s evaluation plan to assess the effectiveness and impact of training, technical assistance, and other program deliverables.

Responsibilities include:

• Collecting participant feedback and relevant outcome data.
• Monitoring and documenting program results.
• Analyzing evaluation findings to identify strengths, challenges, and opportunities for improvement.
• Assessing the effectiveness of training and technical assistance activities.
• Recommending changes to program delivery, educational resources, and other project activities based on evaluation results.
• Using evidence and feedback to support continuous improvement.

8. Translating Research into Practice

NOVA expects the Program Manager to monitor developments in military advocacy and coordinated community response practices and apply relevant findings to program activities.

Key responsibilities include:

• Tracking emerging research related to military advocacy and support for military-connected survivors.
• Identifying promising practices in coordinated community response approaches.
• Translating research findings into practical training materials, technical assistance, and educational resources.
• Ensuring program content remains current, relevant, and evidence-informed.
• Integrating survivor-centered, trauma-informed, and culturally responsive principles into program delivery.
• Supporting improved professional practice for those working with survivors of domestic violence, dating violence, sexual assault, and stalking.

9. Organizational Participation and Professional Development

In addition to managing the Military CCR program, the successful candidate will contribute to NOVA’s wider organizational mission.

This includes:

• Participating in ongoing professional development opportunities provided by NOVA.
• Serving on the member helpdesk on-call roster during business hours.
• Supporting organization-wide training activities and initiatives as time allows.
• Contributing to a flexible, trauma-informed workplace that values personal and professional development.

Required Qualifications

Applicants must meet the following requirements:

Relevant professional or volunteer experience

Candidates must have three to five years of paid or volunteer experience in victim services. This experience must include work with military-connected survivors or participation in military-civilian coordinated community response teams.

Knowledge of military systems and culture

Applicants must have a working knowledge of military systems and culture, including the Family Advocacy Program, Sexual Assault Prevention and Response, and military command structures.

Educational background

A bachelor’s degree in social work, psychology, education, or a related field is required. NOVA will also consider equivalent experience.

Training and facilitation experience

Candidates must have experience designing and delivering training for adult learners in both in-person and virtual settings.

Program data and evaluation

Applicants must be able to collect, analyze, and report program data and participant feedback to support performance monitoring and evaluation.

Writing and communication skills

Strong writing skills are required, including the ability to develop clear, practical, accessible resources for a range of professional audiences.

Organization and project management

Candidates must demonstrate strong organizational and project management skills, including the ability to manage multiple responsibilities, coordinate activities, meet deadlines, and work independently.

Collaboration and relationship management

Applicants must be able to work effectively and respectfully with diverse constituents, partner organizations, subject matter experts, consultants, and other stakeholders.

Commitment to survivor support

Candidates must demonstrate a commitment to NOVA’s mission and to survivor-centered, trauma-informed, and culturally responsive practices.

Preferred Qualifications

Although not mandatory, the following qualifications would strengthen an application:

• Experience managing grant-funded projects, including monitoring deliverables, maintaining timelines, and ensuring compliance with funding requirements.
• Experience providing training and technical assistance at the national level, particularly to organizations receiving grants from the Office on Violence Against Women.
• A master’s degree in social work, psychology, education, or a related field, or equivalent experience.

Salary and Employee Benefits

NOVA offers a competitive salary and a comprehensive benefits package designed to support employees’ health, wellbeing, and financial security, as well as that of their families.

Benefits include:

Health Insurance

• The employer pays 90% of medical, vision, and dental insurance premiums for employees.
• The employer covers 80% of insurance costs for employees’ spouses and children/family members.

Paid Leave and Holidays

• Generous paid vacation leave.
• Paid sick leave.
• Twelve paid federal holidays each year.
• Paid parental leave.
• Paid family leave.

Retirement Benefits

• A 401(k) retirement plan.
• A 4% employer match.
• An additional 2% employer contribution.

Additional Benefits

• An employee sabbatical program.
• Professional development opportunities.
• A flexible and supportive work environment that prioritizes trauma-informed workplace practices.

How to Apply

Qualified and interested applicants should submit their application by email.

Required application documents:

• Cover letter.
• Resume.

Application email: resume@trynova.org

Required email subject line: Military CCR Program Manager

Application deadline: The position will remain open until filled.

Applicants should ensure that the subject line includes the exact position title to help identify their application.

NOVA does not accept phone inquiries regarding this vacancy. Due to the volume of applications received, only candidates selected for interviews will be contacted.

Official organization website: https://trynova.org/

Equal Opportunity Employment

The National Organization for Victim Advocacy is an equal opportunity employer. NOVA does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran or military status, or any other protected characteristic.

The organization encourages applications from people of all backgrounds, including individuals with lived experience.

Applicants who require accommodations during the application process may contact NOVA at resume@trynova.org.

Apply by emailing your cover letter and resume to resume@trynova.org with the subject line “Military CCR Program Manager.” Applications are accepted until the position is filled.